Privacy Policy
How customer, order, and payment data is handled on our platform
This policy explains what information is collected, why it is used, how it is stored, and the limits of payment data handled through Best Tech Solution.
Business Identity
References on this website to the platform, business, website, we, or our include the Best Tech Solution brand. The business can be contacted by submitting a request through our contact page form.
Information Collected
We may collect customer name, email address, phone number when provided, social-media page or profile details, order-related instructions, custom payment details, account registration data, and records needed for payment processing and service administration.
How Information is Used
Collected information is used to create customer accounts, process orders, confirm payments, communicate about service progress, provide support, maintain payment history, reduce fraud risk, and manage internal reporting on the admin side.
Payment Handling via Square
Payments are processed securely through Square. Sensitive payment credentials such as full card details are handled directly by Square's hosted checkout sessions and are not stored by this application. Our system only retains payment-related references such as payment status, Square order and payment identifiers, payment method labels, and webhook payload data needed for reconciliation and support.
Guest Checkout and Account Data
This website supports both guest checkout and registered accounts. Guest order data may still be stored for order tracking, payment verification, dispute prevention, and historical reporting. Registered users may also have ongoing account records, order history, and payment history stored in the system.
Sharing and Disclosure
Information is not sold as a standalone product. Data may be shared only when operationally necessary, such as with payment providers, hosting services, technical infrastructure, compliance requests, fraud investigations, or lawful authority requests.
Retention
Order, customer, account, and payment records may be retained for operational continuity, business history, support review, fraud prevention, compliance, and accounting purposes unless deletion is legally required or explicitly supported by the platform.
Security Limitations
Reasonable efforts are used to protect stored information, but no website or third-party platform can guarantee absolute security. By using the service, the customer understands that internet-based systems always carry some level of technical risk.
Policy Updates
This privacy policy may be updated at any time to reflect business, legal, operational, or technical changes. Continued use of the website after an update means the customer accepts the revised policy.